Teradata Accounts Receivable & Collections Analyst in JOHNS CREEK, Georgia

Collection Activities

  • Proactively manage collection of debt on assigned country portfolio, using established business rules, processes and methodology

  • Timely resolution of queries / disputes, via liaison with both the external customer and our internal customers (Business Units, Sales, Billing Teams, Treasury)

  • Prioritise and manage a challenging workload, whilst maintaining high levels of professionalism and customer satisfaction

  • Ensure that all communications – both internal and external are accurately documented

  • Daily / Weekly / Monthly reporting and account reconciliations

  • Working to strict monthly targets as assigned by the Americas Collections Manager

  • Work as part of the Collections team to drive best practice in Collections activities, to improve DSO and cash-flow, and minimize ageing debt

  • Month end reporting and reconciliations

  • Accounts Receivable Activities

  • Ensure that all unresolved / unidentified receipts are closed on a timley basis

  • Ensure that receipts are applied timely and accurately to each customer’s account.

  • Manual Journal and adjustment postings (Refunds, Tax Adjustments, Bank Charges, Discounts, Small Amount Write offs)

  • Month-End Activities – including cash reconciliations and reporting

  • Assist on various requests associated with cash/receipts during walkthroughs and audit.

  • Prepare any ad-hoc reports as requested.

  • Skills required

  • Collections experience essential

  • Strong work ethic

  • Good communication skills

  • Strong numeracy skills

  • Accuracy and attention to detail

  • Works well to deadlines and targets

  • Fluency in a second language (Spanish) preferred

Teradata is an Equal Opportunity/Affirmative Action Employer and commits to hiring returning veterans.